Shipping policy
Shipping Information
We work with DHL, DPD, and Hermes to ensure the safe and timely delivery of your order. We offer free shipping for deliveries to Germany and Austria.
Processing Time
Orders Placed Monday to Friday
Orders are processed and shipped within 24–48 hours.
60-Minute Modification Window
After placing your order, you have a 60-minute window to cancel your order or change the delivery address. Once this period has passed, order processing begins automatically and no further changes can be made.
Delivery Times
Australia:
Delivery typically takes 5–10 business days (excluding weekends and public holidays).
Canada:
Delivery typically takes 5–10 business days (excluding weekends and public holidays).
International Shipping (USA, UK, and Other Countries)
Delivery typically takes 7–10 business days.
Order Tracking
Once your order has been shipped, you will receive a tracking number that allows you to monitor the status of your shipment online at any time.
Delivery to Parcel Lockers
Unfortunately, delivery to parcel lockers (Packstations) is not available.
Questions?
If you have any questions, feel free to contact us at any time: