Versand

Shipping Information

We work with DHL, DPD, and Hermes to ensure the safe and timely delivery of your order. We offer free shipping for deliveries to Germany and Austria.

Processing Time

Orders Placed Monday to Friday

Orders are processed and shipped within 24–48 hours.

60-Minute Modification Window

After placing your order, you have a 60-minute window to cancel your order or change the delivery address. Once this period has passed, order processing begins automatically and no further changes can be made.

Delivery Times

Australia:

Delivery typically takes 5–10 business days (excluding weekends and public holidays).

Canada:

Delivery typically takes 5–10 business days (excluding weekends and public holidays).

International Shipping (USA, UK, and Other Countries)

Delivery typically takes 7–10 business days.

Order Tracking

Once your order has been shipped, you will receive a tracking number that allows you to monitor the status of your shipment online at any time.

Delivery to Parcel Lockers

Unfortunately, delivery to parcel lockers (Packstations) is not available.

Questions?

If you have any questions, feel free to contact us at any time:

support@fluffysmile.de